Privacy policy

Rangify respects your privacy. This page explains what we collect, why, and how long we keep it.

What we collect

• Account details when you sign up: name, email, password (hashed), optional phone number.
• Order details when you buy: shipping address, phone, items, totals and courier tracking number.
• Communication records when you message us through the contact form or WhatsApp.
• Technical data: anonymised IP address and basic device information, used to detect fraud and keep the site working.

We do not store card numbers because we do not accept card payments. We do not share your data with advertisers.

Why we collect it

• To fulfil your order and let the courier reach you.
• To send transactional messages: order confirmed, shipped, delivered.
• To respond when you contact us.
• To comply with Pakistani tax and consumer-protection law if asked by the authorities.

Who sees your data

• Our team — only the people who pack and dispatch your parcel.
• The courier — name, address, phone and order amount, so they can deliver and collect COD.
• Our hosting providers — Supabase (database, Sydney region) and Netlify or Vercel (hosting). Both are bound by data-processing agreements.

That is the complete list. We do not sell data.

Marketing emails

If you tick the newsletter box, we send occasional emails about new drops and sales. Every email has an unsubscribe link; one click and you are off the list.

Cookies

See the cookies page for the full list.

How long we keep data

• Order records: 7 years, to comply with tax regulations.
• Marketing preferences: until you unsubscribe.
• Contact-form messages: 2 years, then deleted.

Your rights

Email hello@rangify.store to:

• Download a copy of your data.
• Delete your account (we keep anonymised order records for tax; everything else goes).
• Correct anything we have wrong.

We respond within 30 days.

Changes

If we meaningfully change this policy, we will post a note on the home page for two weeks.